PRIVACY POLICY

1. Data Controller

OCTANE GmbH, Hafenstrasse 42, 20459 Hamburg, Germany ("OCTANE", "we", "us") is the data controller responsible for processing your personal data in accordance with the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We collect the following categories of personal data:

• Contact information (name, email, phone number) when you submit forms
• Technical data (IP address, browser type, device information) collected automatically
• Usage data (pages visited, time spent, interactions) via analytics tools
• Communications data when you contact us via email or forms

3. How We Use Your Data

We process your personal data for the following purposes:

• Responding to inquiries and providing customer support
• Processing test ride bookings
• Improving our website and services
• Sending marketing communications (with your consent)

4. Legal Basis

We process your data based on: (a) your consent (Art. 6(1)(a) GDPR), (b) performance of a contract (Art. 6(1)(b) GDPR), (c) legal obligations (Art. 6(1)(c) GDPR), and (d) our legitimate interests (Art. 6(1)(f) GDPR) such as improving our services.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, or as required by law. Contact form submissions are retained for 2 years. Analytics data is anonymized after 14 months.

6. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise these rights, contact us at privacy@eight.bike.

7. Cookies

We use essential cookies for website functionality and analytics cookies (with your consent) to understand how visitors use our site. You can manage cookie preferences through your browser settings.

8. Contact

For privacy-related inquiries, contact our Data Protection Officer at privacy@eight.bike or write to: OCTANE GmbH, Attn: Data Protection, Hafenstrasse 42, 20459 Hamburg, Germany.