Support

HOW CAN WE HELP?

Find answers, guides, and resources to get the most out of your OCTANE.

Find your perfect frame size. Use our sizing calculator or consult the detailed geometry charts.

Keep your OCTANE running at peak performance. Service intervals, torque specs, and care instructions.

Step-by-step assembly instructions for your new OCTANE. Includes torque specifications and tool requirements.

Information about shipping times, tracking, and our 30-day return policy for unused bikes.

Lifetime frame warranty coverage details, crash replacement program, and claim submission.

Answers to the most common questions about OCTANE products, ordering, and service.

SIZING GUIDE

Use the chart below as a starting point. For a precise fit, we recommend visiting an authorized OCTANE dealer for a professional bike fitting.

Our support team is available Monday through Friday, 9:00-17:00 CET.